Hoangbao customer information
Privacy Policy
Last updated: September 12, 2026
Information We Collect
We may collect contact details, account information, order and delivery details, messages sent to support, newsletter preferences and limited technical information generated when you use the website.
How We Use Information
We use information to process orders, provide customer support, operate accounts and website features, prevent fraud, meet legal obligations and send marketing only where permitted.
Orders and Accounts
Order records may include your name, email, phone, billing and shipping details, purchased items and order status. Account information helps you review orders and manage saved details.
Payments
Payments are handled through the payment method available at checkout. Hoangbao does not intentionally store complete payment-card numbers in its website content or support forms.
Cookies
Essential cookies support the cart, checkout, account security and site preferences. Optional analytics or marketing cookies should be used only when enabled and disclosed through the site consent controls.
Analytics and Marketing
We may use aggregated site activity to understand page performance. Newsletter messages are sent to people who subscribe, and each marketing message should provide a practical way to unsubscribe.
Service Providers
We may share necessary information with hosting, payment, shipping, email, security and support providers that help operate the store. They receive only information reasonably needed for their role.
Data Retention
We retain information for as long as reasonably needed for orders, support, legal obligations, security and dispute resolution. Newsletter preferences are retained until you unsubscribe or request deletion, subject to lawful recordkeeping needs.
Your Choices and Rights
You may request access, correction or deletion of personal information, or unsubscribe from marketing. Some records may need to be retained for legal, tax, fraud-prevention or transaction purposes.
Contact
For privacy questions, email contact@hoangbao.shop or call +1 (217) 220-2872.